Studies indicate that a person’s natural instinct remains to hang up when they hear an artificial voice or automated prompts. On the other hand, when someone knows that a living being has answered their call, they always stay to talk.
As social creatures, people need to know that their needs get met by an experienced, professional staff member each time. Otherwise, they likely fret over whether or not their problem gets solved, leading to even more frustration and wasted time.
As your trusted name in local business phone answering services, we understand how your calls should get answered each time. When you need to know your customers stay in good hands, you need us at All Calls Matter for results.